"The question I ask myself almost every day is, 'Am I doing the most important thing I could be doing?" - Mark Zuckerberg

Ahmad Hazem (25)

Software Developer


A motivated Junior Software Developer with significant knowledge of Java including JUnit, JavaScript, HTML, CSS, MySQL and in design and testing with understanding in Agile methodologies. I am eager to improve my skills by pursuing personal software development projects in my spare time, ensuring their functionality and efficiency through thorough testing.

As a self-taught developer, I completed a bootcamp program while working full-time, demonstrating my commitment to continuous learning and improvement. Through this experience, I developed strong time management and organizational skills, enabling me to effectively balance my responsibilities. I am eager to apply the knowledge and skills I have gained to contribute to an exciting new software development role.



Customer Experience Advisor at DWP/G4S

March 2022 - Present

  • I help customers with inquiries and use multiple software to give timely and accurate information while meeting performance targets.
  • Supervised team chats and assisted agents in addressing call-related inquiries. Coached agents by setting improvement goals to achieve their targets.
  • Maintained regular communication with QA team for process updates and adherence to call protocols.

Delivery Driver at A To Z Auto Parts

September 2021 - January 2022

  • Ensured timely delivery of customer orders and confirmed customer satisfaction.
  • Collaborated with sales team to address customer concerns and facilitate replacement of received parts.
  • Ensured customer satisfaction by promptly addressing issues and providing updates.

Travel consultant at Haramayn LTD

February 2021 - August 2021

  • Analyzed websites to gauge their traffic and identify opportunities for integration into company website.
  • Created and applied 150+ backlinks to company website, each with a 250-300 word description of services.
  • Utilized Microsoft software, including Excel and Word, to track tasks and ensure timely completion to a high standard. Daily tasks were assigned and completed within the same day.


Full Stack Developer Bootcamp, TechTalent Academy, Birmingham

September 2022 - December 2022

College Diploma, University College Birmingham, Birmingham

September 2014 - August 2016


Soft skills

  • Able to work independantly and take initiative.
  • A stong will and determination.
  • I have great time management to get work done.

Technical skills

  • Able to write clean and readable code.
  • Proficient in writing code such as HTML, CSS, Java, JavaScript and MySQL.
  • I am also proficient in software testing using JUnit.


Name: Ahmad Hazem

Phone number: +447596424645